# Can I fix bad movement of the cursor on Rollermouse Red? (Cleaning)

**URL:** <https://care.contourdesign.com/t/can-i-fix-bad-movement-of-the-cursor-on-rollermouse-red-cleaning/42>\
**Category:** Rollermouse Red\
**Tags:** cleaning\
**Created:** [April 29, 2026, 9:02am UTC](https://care.contourdesign.com/t/can-i-fix-bad-movement-of-the-cursor-on-rollermouse-red-cleaning/42 "2026-04-29T09:02:00Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ContourCare](https://yyz2.discourse-cdn.com/flex004/user_avatar/care.contourdesign.com/contourcare/32/39_2.png) [@ContourCare](https://care.contourdesign.com/u/ContourCare)\
**Post date:** [April 29, 2026, 9:02am UTC](https://care.contourdesign.com/t/can-i-fix-bad-movement-of-the-cursor-on-rollermouse-red-cleaning/42/1 "2026-04-29T09:02:01Z")

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If you experience issues with the movement of the cursor, we recommend that you clean the device.

It might be a hair, grain of sand, or something similar that is causing trouble for the sensor in the product.

Please have a look at this video, that shows you how to clean the device.

[dvideo title=“How to clean your rollermouse”][https://www.youtube.com/watch?v=o8v5\_FO2Zss&time\_continue=1&source\_ve\_path=NzY3NTg&embeds\_referring\_euri=https%3A%2F%2Fwww.contourdesign.eu%2F[/dvideo]](https://www.youtube.com/watch?v=o8v5_FO2Zss&time_continue=1&source_ve_path=NzY3NTg&embeds_referring_euri=https%3A%2F%2Fwww.contourdesign.eu%2F%5B/dvideo%5D)

Important! – It is important that you do not use harsh detergents or hand sanitizer on your Rollermouse. We recommend using an Air duster and antibacterial cleansing wipes.