# My Contour Touch has lost connection to the PC

**URL:** <https://care.contourdesign.com/t/my-contour-touch-has-lost-connection-to-the-pc/119>\
**Category:** Touch\
**Tags:** pairing\
**Created:** [April 29, 2026, 10:14am UTC](https://care.contourdesign.com/t/my-contour-touch-has-lost-connection-to-the-pc/119 "2026-04-29T10:14:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ContourCare](https://yyz2.discourse-cdn.com/flex004/user_avatar/care.contourdesign.com/contourcare/32/39_2.png) [@ContourCare](https://care.contourdesign.com/u/ContourCare)\
**Post date:** [April 29, 2026, 10:14am UTC](https://care.contourdesign.com/t/my-contour-touch-has-lost-connection-to-the-pc/119/1 "2026-04-29T10:14:10Z")

</div>

If your Contour Touch is no longer connecting via Bluetooth, try these options:

**Option 1: Turn the device off and on again**

Slide the power switch on the bottom off - then on again. This sometimes solves connectivity issues.

**Option 2: Restart Bluetooth pairing**

Step 1: Press and hold the Bluetooth button on the bottom of the device for 3 seconds. The LED flashes - that means the touchpad is discoverable again for 120 seconds.

Step 2: Go to Settings - Bluetooth & devices - Add Device - Bluetooth, and select Contour Touch from the list. If Swift Pair is enabled on your PC, it will automatically pop up at the lower right corner of your screen