# RollerMouse Red – Rollerbar click not working after cleaning

**URL:** <https://care.contourdesign.com/t/rollermouse-red-rollerbar-click-not-working-after-cleaning/237>\
**Category:** RollerMouse Red\
**Tags:** buttons, cleaning\
**Created:** [October 6, 2026, 7:30am UTC](https://care.contourdesign.com/t/rollermouse-red-rollerbar-click-not-working-after-cleaning/237 "2026-10-06T07:30:47Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![ContourCare](https://yyz2.discourse-cdn.com/flex004/user_avatar/care.contourdesign.com/contourcare/32/39_2.png) [@ContourCare](https://care.contourdesign.com/u/ContourCare)\
**Post date:** [October 8, 2026, 1:20pm UTC](https://care.contourdesign.com/t/rollermouse-red-rollerbar-click-not-working-after-cleaning/237/2 "2026-10-08T13:20:50Z")

</div>

Hi Jylee,

Thank you for reaching out to us on the forum,  
This issue is something we have seen several times before, and often happens to some of the older units.

If you have a revision 3.6 or older, please look at this link:

> [@How can I modify click tension of Rollermouse Red Rollerbar?](https://care.contourdesign.com/t/how-can-i-modify-click-tension-of-rollermouse-red-rollerbar/41):
>
> You can modify the click force tension of the Rollerbar. Furthermore, you can also disable/enable the clickfunction of the Rollerbar. You can do this physically on your device: It is also possible to modify the function of the Rollerbar inside the driver. If you want to know more about this, please take a look at the article called “Customize buttons” under the section “Features/Customization(driver)”. We always recommend that you install our driver. [Here](https://../pages/drivers.html) is a link to our d…

This guide shows how to adjust the click, and the function itself can also turn the click on and off.

You can find all general commands in the manual here:

> [@RollerMouse Red Manuals](https://care.contourdesign.com/t/rollermouse-red-manuals/183):
>
> RollerMouse Red RollerMouse Red Wired [Download](https://cdn.prod.website-files.com/68bad4196ea4422858dc153c/68bad4196ea4422858dc17ad_RollerMouse_Red_Product_Manual_UK_Wired_2c081c19-01b3-4305-8451-e0a14296a637.pdf) RollerMouse Red Wireless [Download](https://cdn.prod.website-files.com/68bad4196ea4422858dc153c/68bad4196ea4422858dc17ae_RollerMouse-Red_Product-Manual-UK_US_wirelss.pdf) RollerMouse Red Wireless REV 4.0 [Download](https://cdn.prod.website-files.com/68bad4196ea4422858dc153c/68bad4196ea4422858dc17af_RollerMouse_Red_Product_Manual_UK_Wireless_cfe8c4d2-0b17-493d-96aa-93f5914aaefe.pdf)RollerMouse Red Plus RollerMouse Red Plus Wired [Download](https://cdn.prod.website-files.com/68bad4196ea4422858dc153c/68bad4196ea4422858dc17c7_RollerMouse_Red_Plus_Product_Manual_UK_Wired_7f05cb51-5379-4dc1-8d44-679bf7f582f5.pdf) RollerMouse Red Plus Wireless [Download](https://cdn.prod.website-files.com/68bad4196ea4422858dc153c/68bad4196ea4422858dc17c8_RollerMouse-Red-Plus_Product-Manual-UK_US_wireless.pdf.pdf) RollerMouse Red Plus Wireless REV 4.0 [Download](https://cdn.prod.website-files.com/68bad4196ea4422858dc153c/68bad4196ea4422858dc17c9_RollerMouse_Red_Plus_Product_Manual_UK_Wireless_6281e0f8-e6ca-4967-9b6e-64d42f7291a7.pdf)

If you have any other questions, feel free to reach out again =).

Have a great day.

---

_[View the full topic](https://care.contourdesign.com/t/rollermouse-red-rollerbar-click-not-working-after-cleaning/237)._