# \#pairing **URL:** https://care.contourdesign.com/tag/pairing/9.md [Latest](https://care.contourdesign.com/latest.md) · [Categories](https://care.contourdesign.com/categories.md) · [Tags](https://care.contourdesign.com/tags.md) --- ## [Can I pair my Mid-Size Keyboard to another dongle from Contour?](https://care.contourdesign.com/t/can-i-pair-my-mid-size-keyboard-to-another-dongle-from-contour/209)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [June 26, 2026, 12:53pm UTC](https://care.contourdesign.com/t/can-i-pair-my-mid-size-keyboard-to-another-dongle-from-contour/209 "2026-06-26T12:53:25Z")
Yes - follow these steps to pair the keyboard to another USB-C or USB-A dongle from Contour Step 1: Unplug the dongle from your PC and plug it back in. You now have 60 seconds to complete the following steps: Step 2: I… --- ## [How do I connect the Mid-Size keyboard via Bluetooth?](https://care.contourdesign.com/t/how-do-i-connect-the-mid-size-keyboard-via-bluetooth/205)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [June 26, 2026, 12:50pm UTC](https://care.contourdesign.com/t/how-do-i-connect-the-mid-size-keyboard-via-bluetooth/205 "2026-06-26T12:50:38Z")
Step 1: Turn on the keyboard using the slider on the left side Step 2: Short press the QuickSwitch button to switch to Bluetooth channel 1 or 2. The LED will start flashing - that means it’s in pairing mode (for 120 sec… --- ## [How do I pair the Mid-Size keyboard with multiple devices?](https://care.contourdesign.com/t/how-do-i-pair-the-mid-size-keyboard-with-multiple-devices/202)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [June 26, 2026, 12:47pm UTC](https://care.contourdesign.com/t/how-do-i-pair-the-mid-size-keyboard-with-multiple-devices/202 "2026-06-26T12:47:58Z")
You can pair the keyboard with up to 3 devices at once. Once paired, you can switch between devices easily by short pressing the QuickSwitch button --- ## [My Mid-Size keyboard has lost connection to the PC (Bluetooth)](https://care.contourdesign.com/t/my-mid-size-keyboard-has-lost-connection-to-the-pc-bluetooth/198)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [June 26, 2026, 12:44pm UTC](https://care.contourdesign.com/t/my-mid-size-keyboard-has-lost-connection-to-the-pc-bluetooth/198 "2026-06-26T12:44:19Z")
If your keyboard is no longer connecting via Bluetooth, try these options: ‍ Option 1: Check you’re on the paired Bluetooth channel Press the QuickSwitch button and check that the second or third LED with the Bluetoot… --- ## [My Mid-Size keyboard has lost connection to the PC (dongle)](https://care.contourdesign.com/t/my-mid-size-keyboard-has-lost-connection-to-the-pc-dongle/197)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [June 26, 2026, 12:43pm UTC](https://care.contourdesign.com/t/my-mid-size-keyboard-has-lost-connection-to-the-pc-dongle/197 "2026-06-26T12:43:45Z")
If your keyboard isn’t connecting to the dongle, try these options: ‍ Option 1: Check you’re on the dongle channel Press the QuickSwitch button and check that the first LED with the dongle icon is on. If it’s glowing … --- ## [My Full-Size keyboard has lost connection to the PC (dongle)](https://care.contourdesign.com/t/my-full-size-keyboard-has-lost-connection-to-the-pc-dongle/135)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:18am UTC](https://care.contourdesign.com/t/my-full-size-keyboard-has-lost-connection-to-the-pc-dongle/135 "2026-04-29T10:18:41Z")
If your keyboard isn’t connecting to the dongle, try these options: ‍ Option 1: Check you’re on the dongle channel Press the QuickSwitch button and check that the first LED with the dongle icon is on. If it’s glowing … --- ## [My Full-Size keyboard has lost connection to the PC (Bluetooth)](https://care.contourdesign.com/t/my-full-size-keyboard-has-lost-connection-to-the-pc-bluetooth/134)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:18am UTC](https://care.contourdesign.com/t/my-full-size-keyboard-has-lost-connection-to-the-pc-bluetooth/134 "2026-04-29T10:18:30Z")
If your keyboard is no longer connecting via Bluetooth, try these options: ‍ Option 1: Check you’re on the paired Bluetooth channel Press the QuickSwitch button and check that the second or third LED with the Bluetoot… --- ## [How do I pair the Full-Size keyboard with multiple devices?](https://care.contourdesign.com/t/how-do-i-pair-the-full-size-keyboard-with-multiple-devices/130)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:17am UTC](https://care.contourdesign.com/t/how-do-i-pair-the-full-size-keyboard-with-multiple-devices/130 "2026-04-29T10:17:27Z")
You can pair the keyboard with up to 3 devices at once. Once paired, you can switch between devices easily by short pressing the QuickSwitch button --- ## [How do I connect the Full-Size keyboard via Bluetooth?](https://care.contourdesign.com/t/how-do-i-connect-the-full-size-keyboard-via-bluetooth/127)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:16am UTC](https://care.contourdesign.com/t/how-do-i-connect-the-full-size-keyboard-via-bluetooth/127 "2026-04-29T10:16:55Z")
Step 1: Turn on the keyboard using the slider on the left side Step 2: Short press the QuickSwitch button to switch to Bluetooth channel 1 or 2. The LED will start flashing - that means it’s in pairing mode (for 120 sec… --- ## [Can I pair my Full-Size Keyboard to another dongle from Contour?](https://care.contourdesign.com/t/can-i-pair-my-full-size-keyboard-to-another-dongle-from-contour/123)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:15am UTC](https://care.contourdesign.com/t/can-i-pair-my-full-size-keyboard-to-another-dongle-from-contour/123 "2026-04-29T10:15:40Z")
Yes - follow these steps to pair the keyboard to another USB-C or USB-A dongle from Contour Step 1: Unplug the dongle from your PC and plug it back in. You now have 60 seconds to complete the following steps: Step 2: I… --- ## [My Contour Touch has lost connection to the PC](https://care.contourdesign.com/t/my-contour-touch-has-lost-connection-to-the-pc/119)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:14am UTC](https://care.contourdesign.com/t/my-contour-touch-has-lost-connection-to-the-pc/119 "2026-04-29T10:14:10Z")
If your Contour Touch is no longer connecting via Bluetooth, try these options: Option 1: Turn the device off and on again Slide the power switch on the bottom off - then on again. This sometimes solves connectivity is… --- ## [How do I connect the touchpad to my PC via Bluetooth?](https://care.contourdesign.com/t/how-do-i-connect-the-touchpad-to-my-pc-via-bluetooth/112)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:12am UTC](https://care.contourdesign.com/t/how-do-i-connect-the-touchpad-to-my-pc-via-bluetooth/112 "2026-04-29T10:12:30Z")
Step 1: Turn on the product by using the slider on the bottom. The LED will start flashing - that means it’s in pairing mode (for 120 seconds). Step 2: Go to Settings - Bluetooth & devices - Add Device - Bluetooth, and … --- ## [Can I pair the touchpad to multiple devices?](https://care.contourdesign.com/t/can-i-pair-the-touchpad-to-multiple-devices/106)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:11am UTC](https://care.contourdesign.com/t/can-i-pair-the-touchpad-to-multiple-devices/106 "2026-04-29T10:11:21Z")
Contour Touch can be paired to one device at a time. To change which device it’s paired to, follow these simple steps: Step 1: Press and hold the Bluetooth button on the bottom of the device for 3 seconds. The LED flas… --- ## [Is my Contour wireless keyboard secured with encryption?](https://care.contourdesign.com/t/is-my-contour-wireless-keyboard-secured-with-encryption/85)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:01am UTC](https://care.contourdesign.com/t/is-my-contour-wireless-keyboard-secured-with-encryption/85 "2026-04-29T10:01:45Z")
Yes, the Contour wireless keyboard is secured with encryption. The communication between the dongle and the wireless product (2.4 GHz) is secured with an AES 128 bit algorithm, which is an industry standard when it come… --- ## [How to pair my Balance keyboard with the USB-receiver](https://care.contourdesign.com/t/how-to-pair-my-balance-keyboard-with-the-usb-receiver/84)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 10:01am UTC](https://care.contourdesign.com/t/how-to-pair-my-balance-keyboard-with-the-usb-receiver/84 "2026-04-29T10:01:27Z")
If your keyboard has lost connection to the dongle, here is 2 ways to re-establish connection: We recommend you to try to re-pair your keyboard with the USB receiver by following the video guide below: Pa… --- ## [How to pair with Unimouse USB-C version](https://care.contourdesign.com/t/how-to-pair-with-unimouse-usb-c-version/79)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:54am UTC](https://care.contourdesign.com/t/how-to-pair-with-unimouse-usb-c-version/79 "2026-04-29T09:54:16Z")
USB dongle connection guide: -Unplug the USB dongle from the computer and plug it back in.Important: The dongle must be connected directly to the computer, not via a docking station or similar. -Hold the Unimouse very … --- ## [How to pair Unimouse - Older model](https://care.contourdesign.com/t/how-to-pair-unimouse-older-model/78)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:53am UTC](https://care.contourdesign.com/t/how-to-pair-unimouse-older-model/78 "2026-04-29T09:53:34Z")
If your Unimouse lost the connection to the USB-receiver, you have to re-pair the device once again. Pairing guide for Unimouse You can also check this picture from the manual, that shows you how to re-pair: --- ## [No movement/function - what to do](https://care.contourdesign.com/t/no-movement-function-what-to-do/77)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:52am UTC](https://care.contourdesign.com/t/no-movement-function-what-to-do/77 "2026-04-29T09:52:20Z")
If your mouse stopped to work/move, you might have to re-pair the device with the USB-receiver. Paring guide for Unimouse It could also be because the battery of the mouse that is too low. Remember to charge the Unimou… --- ## [How to pair your Rollermouse Go](https://care.contourdesign.com/t/how-to-pair-your-rollermouse-go/74)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:49am UTC](https://care.contourdesign.com/t/how-to-pair-your-rollermouse-go/74 "2026-04-29T09:49:07Z")
If you RollerMouse Mobil/Go lost the connection to the USB-receiver/PC(Bluetooth), you have to re-pair the device once again. Please take a look at this picture from the manual, which shows you how to do this: --- ## [How to pair your Slidermouse](https://care.contourdesign.com/t/how-to-pair-your-slidermouse/65)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:43am UTC](https://care.contourdesign.com/t/how-to-pair-your-slidermouse/65 "2026-04-29T09:43:27Z")
If you are new to the SliderMouse Pro, we recommend that you watch our “Getting started with Slidermouse Pro”-video. This will show you how to connect the device with Bluetooth. ‍ Getting started with slidermouse pro … --- ## [How to pair my Rollermouse Pro](https://care.contourdesign.com/t/how-to-pair-my-rollermouse-pro/57)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:37am UTC](https://care.contourdesign.com/t/how-to-pair-my-rollermouse-pro/57 "2026-04-29T09:37:44Z")
If you are new to the Rollermouse Pro, we recommend that you watch our “Getting started with Rollermouse Pro”-video. This will show you how to connect the device with Bluetooth. ‍ Getting started with Rollermouse Pro … --- ## [How do I Pair my Rollermouse Red? (Wireless only - rev. 3.6 or older)](https://care.contourdesign.com/t/how-do-i-pair-my-rollermouse-red-wireless-only-rev-3-6-or-older/47)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:04am UTC](https://care.contourdesign.com/t/how-do-i-pair-my-rollermouse-red-wireless-only-rev-3-6-or-older/47 "2026-04-29T09:04:31Z")
If your device lost the connection to your PC (USB receiver), you might have to complete the pairing once again. Please watch this video, which demonstrates how to pair your device with the USB receiver: Pairing guide … --- ## [How do I Pair my Rollermouse Red? (Wireless only - Rev. 4.0 or newer)](https://care.contourdesign.com/t/how-do-i-pair-my-rollermouse-red-wireless-only-rev-4-0-or-newer/46)
**Author:** [@ContourCare](https://care.contourdesign.com/u/ContourCare)\ **Replies:** 0\ **Last updated:** [April 29, 2026, 9:03am UTC](https://care.contourdesign.com/t/how-do-i-pair-my-rollermouse-red-wireless-only-rev-4-0-or-newer/46 "2026-04-29T09:03:33Z")
USB dongle connection guide: -Unplug the USB dongle from the computer and plug it back in.Important: The dongle must be connected directly to the computer, not via a docking station or similar. -Hold the RollerMouse ve…