To update your device’s firmware, which you are sometimes prompted to do via the latest driver, you have to enter “Flashmode”.
This can by done with relative ease throught this guide here
This is a guide that covers all our RollerMouse & SliderMouse products - if your device is not on this list, please attempt one or more from the list, since they all have mostly the same layout.
If you need help with this, please create a ticket in our contact form.