FAQs - Contour Care Centre

Topic	Views	Activity
How do I pair the Full-Size keyboard with multiple devices? Balance Full-Size Keyboard pairing	19	April 29, 2026
How do I lock the top row of keys to F-functionality on my Full-Size keyboard? Balance Full-Size Keyboard	23	April 29, 2026
How do I connect the Full-Size keyboard via dongle? Balance Full-Size Keyboard	19	April 29, 2026
How do I connect the Full-Size keyboard via Bluetooth? Balance Full-Size Keyboard pairing	24	April 29, 2026
How do I clean or disinfect the Full-Size keyboard? Balance Full-Size Keyboard	18	April 29, 2026
How do I check the battery level on the Full-Size Keyboard? Balance Full-Size Keyboard	27	April 29, 2026
How do I change the functionality of the media keys (top row) on the Full-Size keyboard? Balance Full-Size Keyboard	16	April 29, 2026
Can I pair my Full-Size Keyboard to another dongle from Contour? Balance Full-Size Keyboard pairing	25	April 29, 2026
Can I change what the AI key does on the Full-Size Keyboard? Balance Full-Size Keyboard	12	April 29, 2026
Which operating systems are supported? Touch The Touch is compatible with: Windows 10. Windows 11. The Touch is NOT compatible with Mac or Linux.	40	April 29, 2026
Something on my device is broken Touch	17	April 29, 2026
My Contour Touch has lost connection to the PC Touch pairing	24	April 29, 2026
I have problems with the battery Touch	14	April 29, 2026
How do I use the SnapLinks? Touch	14	April 29, 2026
How do I update the firmware? Touch	29	April 29, 2026
How do I disable the right click zone in the lower right corner of the touchpad? Touch	14	April 29, 2026
How do I disable the buttons completely? Touch	19	April 29, 2026
How do I disable tap to click? Touch	12	April 29, 2026
How do I connect the touchpad to my PC via Bluetooth? Touch pairing	15	April 29, 2026
How do I clean or disinfect the device? Touch	11	April 29, 2026
How do I check the battery level? Touch	31	April 29, 2026
How do I change what the touchpad gestures do? Touch	14	April 29, 2026
How do I change the functionality of the buttons? Touch	24	April 29, 2026
How do I change the cursor speed of the touchpad? Touch	11	April 29, 2026
Can I pair the touchpad to multiple devices? Touch pairing	21	April 29, 2026
How to uninstall applications on MacOS Driver & Updates	56	April 29, 2026
How do I update my firmware? Driver & Updates	107	April 29, 2026
MacOS Multimedia Controller driver Permissions Driver & Updates	204	April 29, 2026
List of pre-defined programs / compatible programs PRO v2/Xpress	247	April 29, 2026
Is your device recognized by your PC? PRO v2/Xpress	98	April 29, 2026